It is a waste of my time for me to learn to use software, find ways around limitations, and provide feedback to the developer only to be held ransom for ongoing updates. Second, I am no longer willing to add 'free' programs to my systems that have 6-month or 1-years licenses. There was no apparent way to easily create fully functional exceptions, or to get Ad-Aware to efficiently disclose why and how it was having problems with a particular site like WSJ.com.

That is a shame, because in many other cases, Ad-Aware seemed to do its job competently in the background. In some cases, weeks were spent trying to 'fix' the application, only to find the only solution was telling all users they need to turn off Ad-Aware. To make matters infinitely worse, Ad-Aware did not actively signal me that it was interfering, so troubleshooting was miserably difficult. First, past use of this software created severe problems for me and my clients with some services like WSJ.com, because Ad-Aware blocked me from logging into WSJ.com or from running certain critically important browser-based applications like OpenEMR.

Ad aware pro security